Privacy policy
Controller: ANSITEL TECH, S.L. (Spanish tax ID B93995603), Avda. Ansite, 115, local 3, Cruce de Arinaga, 35118 Agüimes, Las Palmas, Spain. Contact: info@clickmovil.com.
Data we process and why
If you contact us as a customer, we may process your contact details and the contents of your request, including details you provide about the venue, machine, product, date and time, and purchase receipt, to answer you, review issues and handle rights related to the purchase. If you contact us as a venue or potential partner, we process the contact details and information you provide to answer your enquiry and, if requested, prepare a potential business relationship.
Legal basis
We process data necessary to respond to pre-contractual requests or handle a purchase relationship and related complaints; to comply with legal obligations; and, where applicable, based on our legitimate interest in managing and answering enquiries. We do not use these details for marketing without the applicable legal basis or consent.
Recipients and services
Data is shared only when necessary to respond, comply with legal obligations, or with service providers that provide hosting, email and support under appropriate instructions and safeguards. If you choose to contact us through WhatsApp, that service is also governed by WhatsApp/Meta's privacy policy. The website may request technical resources from external providers, such as web fonts; those providers receive the technical data necessary to respond to the browser request.
Retention
We retain data for as long as needed to respond to and manage the request, and afterwards for any periods required to address liabilities or comply with legal obligations.
Your rights
You may request access, rectification, erasure, objection, restriction and, where applicable, portability by emailing info@clickmovil.com. You may also complain to the Spanish Data Protection Agency (AEPD). Please provide only relevant information; do not send full card details, PINs or security codes.